{"id":1843,"date":"2022-04-07T16:50:11","date_gmt":"2022-04-07T15:50:11","guid":{"rendered":"https:\/\/www.hotelondamarina.it\/servizi-faq-hotel-san-teodoro\/"},"modified":"2024-02-08T16:11:18","modified_gmt":"2024-02-08T15:11:18","slug":"services-faq-hotel-san-teodoro-sardinia","status":"publish","type":"page","link":"https:\/\/www.hotelondamarina.it\/en\/services-faq-hotel-san-teodoro-sardinia\/","title":{"rendered":"Services and FAQ"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”8%” bottom_padding=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” id=”steps” row_name=”Sign Up Steps” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top-bottom” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_col-xs-12″][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”6%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Services and FAQ” font_container=”tag:h5|text_align:left|color:rgba(0%2C0%2C0%2C0.78)” use_theme_fonts=”yes” css=”.vc_custom_1652967423394{margin-bottom: 10px !important;}”][nectar_highlighted_text color_type=”regular” style=”half_text”]\n

Here at Hotel Onda Marina the personnel is always available, every day, 24\/7.<\/h2>\n[\/nectar_highlighted_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][nectar_icon_list animate=”true” color=”default” direction=”horizontal” columns=”3″ icon_size=”small” icon_style=”border”][nectar_icon_list_item icon_type=”numerical” text_full_html=”simple” title=”List Item” id=”1707405037871-2″ header=”Free cot” text=”Parents of children between 0 and 2 can request a free cot.” tab_id=”1707405037872-8″][\/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” text_full_html=”simple” title=”List Item” id=”1707405037902-3″ header=”Restaurant” text=”The Hotel has a “meal deal“ with the restaurant “La taverna degli Artisti“ located just across the street. Ask the reception for further tips and discounts.” tab_id=”1707405037903-10″][\/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” text_full_html=”simple” title=”List Item” id=”1707405037914-1″ header=”Pets” text=”Unfortunately, the structure is not pet friendly.” tab_id=”1707405037915-7″][\/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” text_full_html=”simple” title=”List Item” id=”1707405037930-9″ header=”Sunshades and sunbeds” text=”La Cinta is a free beach but nonetheless it hosts several establishments where you can comfortably rent sunshades, sunbeds and beach equipment.” tab_id=”1707405037930-4″][\/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” text_full_html=”simple” title=”List Item” id=”1707405037947-7″ header=”Reception 24\/7″ text=”Reception and bar are open 24\/7″ tab_id=”1707405037948-3″][\/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” text_full_html=”simple” title=”List Item” id=”1707405037964-3″ header=”Air conditioning” text=”Each room of the hotel is provided with independent air conditioning” tab_id=”1707405037965-5″][\/nectar_icon_list_item][\/nectar_icon_list][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”7%” bottom_padding=”7%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ line_reveal_by_space_text_effect=”letter-reveal-bottom” stagger_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Terms and conditions” font_size=”5vw” font_size_tablet=”8vw” font_size_phone=”10vw”][\/split_line_heading][vc_column_text]Cancellations and prepayment<\/strong>
\nIn case of direct booking with the Hotel (via website, phonecall or email) cancellation is free of charge until 7 days before the planned date of arrival.[\/vc_column_text][vc_column_text]Babies and Toddlers<\/strong>
\nParents of children between 0 and 2 can request a free cot.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#c7d7e8″ scene_position=”center” top_padding=”3%” bottom_padding=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”1%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ line_reveal_by_space_text_effect=”letter-reveal-bottom” stagger_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Services” font_size=”5vw” font_size_tablet=”8vw” font_size_phone=”10vw”][\/split_line_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h3″ line_reveal_by_space_text_effect=”letter-reveal-bottom” stagger_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Hotel” font_size_tablet=”8vw” font_size_phone=”10vw”][\/split_line_heading]
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  • Reception open 24\/7<\/li>\n
  • Bar open 24\/7<\/li>\n
  • Wi-Fi available in the whole structure<\/li>\n
  • Airport transfer<\/li>\n
  • Luggage storage<\/li>\n
  • Rooms equipped for special needs<\/li>\n
  • Non-smoking rooms<\/li>\n
  • Electric charging station<\/li>\n
  • Bike rent<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h3″ line_reveal_by_space_text_effect=”letter-reveal-bottom” stagger_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Room” font_size_tablet=”8vw” font_size_phone=”10vw”][\/split_line_heading]
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    • Wi-Fi<\/li>\n
    • Independent air conditioning<\/li>\n
    • Safe<\/li>\n
    • Flat-screen satellite TV<\/li>\n
    • Minibar<\/li>\n
    • Hair dryer<\/li>\n
    • Balcony with sea view<\/li>\n
    • Beach towels rental<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”7%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h1″ line_reveal_by_space_text_effect=”letter-reveal-bottom” stagger_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Frequently asked questions” font_size=”5vw” font_size_tablet=”8vw” font_size_phone=”10vw”][\/split_line_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” bottom_padding=”7%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”default”][toggle color=”Default” heading_tag=”default” title=”Does the Hotel offer private parking?”][vc_column_text]Yes, our Hotel owns a free private parking outdoors, subject to availability.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”Until when can I cancel my reservation for free?”][vc_column_text]In case of direct booking with the Hotel (via website, phonecall or email) cancellation is free of charge until 7 days before the planned date of arrival.<\/p>\n

      If the reservation was made through Booking.com, we will adopt the policies provided by the platform.[\/vc_column_text][vc_column_text]In caso di prenotazione diretta con l\u2019Hotel (tramite sito web, telefono o via mail) la cancellazione \u00e8 gratuita, se effettuata entro 7 gg prima dell\u2019arrivo.<\/p>\n

      Nel caso in cui invece la prenotazione sia stata effettuata tramite Booking.com, si adotteranno le politiche previste da dalla piattaforma.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”At what time are check-in and check-out possible?”][vc_column_text]It is possible to Check-in from 14:00, while Check-Out must be done by 10:00. You can ask the reception for the availability of early check-ins and late check-outs. [\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”Is breakfast included?”][vc_column_text]Yes, our rates always include buffet breakfast.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”Are the rooms accessible?”][vc_column_text]Yes, but our Hotel has a limited number of properly equipped rooms and for this reason we ask you to make a specific request when booking.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”Is the breakfast buffet adapted to guests with special dietary needs?”][vc_column_text]Yes, but please let us know of any special requirements when you make your reservation and we will be happy to do our best to meet them.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”Does the Hotel offer a transfer service to\/from Olbia Costa Smeralda Airport?”][vc_column_text]Yes, you can submit your request within a week before arrival and we will contact our transfer partners and book for you.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”Is it possible to book Half Board?”][vc_column_text]Hotel Onda Marina only offers B&B treatment but has an agreement with the restaurant \u201cLa Taverna degli Artisti\u201d located in front of the hotel with 10% discount on the menu for our guests. Ask the reception for more tips and discounts.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Contattaci” font_container=”tag:h5|font_size:16|text_align:left|color:%230a0a0a” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1649410360735{margin-bottom: 40px !important;}”]\n

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      \n

      L\u2019Hotel Onda Marina si trova a due minuti a piedi dall\u2019ingresso della Spiaggia La Cinta, e ti offre tutti i servizi di cui hai bisogno per goderti una vacanza a San Teodoro<\/p>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” url=”tel:+390784865788″ text=”0784 86 57 88″ margin_bottom=”10″][divider line_type=”No Line” custom_height=”3vh”][vc_custom_heading text=”Prenota adesso” font_container=”tag:h5|font_size:16|text_align:left|color:%230a0a0a” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1649410346264{margin-bottom: 40px !important;}”]Prenota il tuo soggiorno in Costa Smeralda direttamente sul nostro sito. 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